For the next 48 hours, our return portal & ThetaCare+ portal is being upgraded to allow for a quicker and easier return experience.
If you urgently need a return or have a question about your return, please email firstname.lastname@example.org or live chat us with the following information:
1. Order Number
2. Shipping Zip Code
3. Return Option (Exchange, Gift Card, Payment Method)
We apologize for the delay and plan to have the new portal up and running sometime on Friday, July 8.